Privacy Policy

This Privacy Policy outlines Best Way Yard Care ("we", "our" or "the Company") practices with respect to information collected from users who access our website at www.bestwaylawncare.ca ("Site"), or otherwise share personal information with us (collectively: “Users”).


Grounds for Data Collection

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you, providing you with our services, to protect our legitimate interests, and for compliance with legal and financial regulatory obligations to which we are subject. When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy. We encourage our Users to carefully read this Privacy Policy and use it to make informed decisions.


What Information We Collect

We collect two types of information and data from Users:

1. Non-personal Information

Non-personal Information refers to un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site. We are not aware of the identity of a User from which the Non-personal Information was collected. This information may include:

  • Aggregated usage information and technical information transmitted by your device, including certain hardware and software information (e.g., language preference, the type of browser and operating system your device uses, access time, etc.) in order to enhance the functionality and personalization of our Site.
  • Information on your activity on the Site (e.g., actions, pages viewed, clicks, online browsing, etc.).

2. Personal Information

Personal Information includes individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

  • Device Information: We collect Personal Information from your device. This includes IP address, geolocation data, unique identifiers (e.g., MAC address and UUID), and other information which relates to your activity on the Site.


How Do We Receive Information About You?

We receive your Personal Information from a variety of sources:

  • When you voluntarily provide us your personal details in order to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third-party providers, services, and public registers (for example, traffic analytics vendors).


What Information We Do Not Share

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. We may share your information with third-party providers to help us serve you, but we will never share your SMS consent or phone numbers for SMS communication purposes for marketing.


How We Use Your Information

We may use the information we collect for the following purposes:

  • Communicating with you: sending notices regarding our services, providing you with technical information, and responding to customer service inquiries.
  • Keeping you informed of our most current updates and services.
  • Serving advertisements when you use our Site (see more under "Advertisements").
  • Marketing our websites and products (see more under "Marketing").
  • Conducting statistical and analytical purposes, intended to improve the Site.

We may also share Personal Information with our subsidiaries, affiliated companies, and subcontractors as necessary.


Sharing of Information

We may disclose Personal Information to trusted third-party providers, who may be located in different jurisdictions across the world, for any of the following purposes:

  • Hosting and operating our Site;
  • Providing you with our services, including providing a personalized display of our Site;
  • Storing and processing such information on our behalf;
  • Serving you with advertisements and assisting us in evaluating the success of our advertising campaigns and helping us retarget any of our users;
  • Providing you with marketing offers and promotional materials related to our Site and services;
  • Performing research, technical diagnostics, or analytics.

We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to:

  1. Comply with any applicable law, regulation, legal process, or governmental request;
  2. Enforce our policies, including investigations of potential violations;
  3. Investigate, detect, prevent, or take action regarding illegal activities, suspected fraud, or security issues;
  4. Establish or exercise our rights to defend against legal claims;
  5. Prevent harm to the rights, property, or safety of us, our users, or any third party;
  6. Collaborate with law enforcement agencies or enforce intellectual property or legal rights.


SMS Communication Disclaimer:

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.


User Rights

You may request to:

  1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, along with supplementary information.
  2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used, and machine-readable format.
  3. Request rectification of your personal information that is in our control.
  4. Request erasure of your personal information.
  5. Object to the processing of your personal information by us.
  6. Request to restrict the processing of your personal information by us.
  7. Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our legitimate interests and regulatory requirements.

If you wish to exercise any of the aforementioned rights, or receive more information, please contact us using the details provided on our Site.


Retention

We will retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined based on the type of information collected and the purpose for which it was collected, considering applicable laws and the need to delete outdated, unused information.


Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various purposes such as:

  • Allowing you to navigate between pages efficiently;
  • Enabling automatic activation of certain features;
  • Remembering your preferences and making the interaction between you and our Services quicker and easier;
  • Serving you relevant advertisements and compiling statistical data.

We use the following types of cookies:

  • Session cookies: Stored only temporarily during a browsing session and deleted once your browser is closed.
  • Persistent cookies: Stored on your device for a fixed period, not deleted when the browser is closed. These cookies help us recognize you during repeat visits.
  • Third-party cookies: Set by other services that run content on the pages you are viewing, such as third-party analytics services.

Cookies do not contain any information that personally identifies you, but Personal Information stored about you may be linked to cookie data. You may remove cookies by adjusting your device preferences, but if you disable cookies, some features of our Site may not function properly.


Third-Party Collection of Information

Our policy only addresses the use and disclosure of information we collect. If you disclose information to third parties, different rules may apply. We encourage you to read the privacy policies of third parties.

This Privacy Policy does not apply to companies we do not own or control, or to individuals whom we do not employ or manage.


How We Safeguard Your Information

We take great care in implementing and maintaining the security of the Site and your information. We employ industry-standard procedures and policies to ensure the safety of the information we collect and retain, and require third parties to comply with similar security requirements. However, we cannot guarantee that unauthorized access will never occur.


Transfer of Data Outside the EEA

Some data recipients may be located outside the European Economic Area (EEA). In these cases, we will transfer your data only to countries approved by the European Commission as providing adequate levels of data protection or under legal agreements ensuring an adequate level of protection.


Advertisements

We may use third-party advertising technology to serve advertisements based on your use of the Services. This technology uses your information regarding your use of the Services to serve advertisements (e.g., by placing third-party cookies on your web browser).

You may opt-out of many third-party ad networks by visiting:


Marketing

We may use your Personal Information, such as your name, email address, and telephone number, to provide you with promotional materials about our services. You can unsubscribe at any time, and we will remove your contact information from our marketing lists.

Even if you unsubscribe from receiving marketing emails, you may still receive important communications, such as customer service announcements or administrative notices.


Corporate Transaction

In the event of a corporate transaction (e.g., sale of a part of our business, merger, or asset sale), your information may be transferred to the acquiring company, which will assume the rights and obligations described in this Privacy Policy.


Minors

We understand the importance of protecting children's privacy, especially in an online environment. Our Site is not designed for children, and we do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that their child has provided us with Personal Information without consent, they should contact us immediately.


Updates or Amendments to This Privacy Policy

We reserve the right to periodically amend or revise this Privacy Policy. Material changes will be effective immediately upon display of the revised policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Site, following the notification of amendments, constitutes your acknowledgment and consent to such changes.


How to Contact Us

If you have any questions about the Site or the information we collect about you, please contact us using the details provided on our Site.



Last Modified: April 2025